PRIVACY POLICY
This Privacy Policy applies only to the website at https://www.technicalaudiodevices.com/ operated by Technical Audio Devices Laboratories, Inc.
This Privacy Policy explains how Technical Audio Devices Laboratories, Inc., collects, uses or shares your personal information and protects your privacy when you use our website.
1. Identity of the Controller
In connection with this website, Technical Audio Devices Laboratories, Inc. processes your personal information as a controller.
Technical Audio Devices Laboratories, Inc. (“TADL”, “we”, “our” or “us”)
Bunkyo Green Court, 2-28-8, Honkomagome, Bunkyo-ku, Tokyo 113-0021, Japan
Company Profile
TADL is a stock company established under the laws of Japan. The address of its headquarters, the name of its representative and other information can be found at the above link.
2. Categories of Personal Information, Purposes of Processing and Legal Basis
The subsections below explain what personal information is processed by TADL, and the purposes and legal basis for such processing. For the avoidance of doubt, the legal basis for processing of personal information stated herein is that under the General Data Protection Regulation (“GDPR”) and U.K. Data Protection Act 2018 (“UK GDPR”). For other regions, we process personal information in compliance with the applicable data protection laws and regulations of the respective regions.
(a) Use of the “Contact Us” form
When you use our contact form, TADL processes the information categorized in (i) below, for the purposes and legal basis described in (ii) below.
(i) Categories of Information
- Subject
- First and last name
- Country
- Email address
- Your inquiry
- Your correspondence with TADL and any other personal information that you provide to us in connection with your inquiry
(ii) Purposes and Legal Basis
If you contact us via the contact form, we process your personal information in order to respond to your inquiry and provide you with the necessary information.
Depending on the individual case, this processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, and/or for the purposes of the legitimate interests pursued by TADL in responding to your inquiry and managing customer communications.
(b) Use of the “Photo Gallery Photo Submission” form
When you use our photo gallery photo submission form, TADL processes the information categorized in (i) below, for the purposes and legal basis described in (ii) below.
(i) Categories of Information
- Subject
- First and last name
- Country
- Email address
- Product model number
- Photos
- Your message
- Your correspondence with TADL and any other personal information that you provide to us in connection with your photo submission
(ii) Purposes and Legal Basis
If you submit photos via the photo gallery photo submission form, TADL processes your personal information in order to review your photo submission, publish your photos on our website or our group’s official social media where appropriate, and communicate with you regarding your photo submission.
Depending on the individual case, this processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, and/or for the purposes of the legitimate interests pursued by TADL in reviewing photo submissions, publishing user-submitted photos, and managing communications related to such photo submissions.
(c) Browsing of this website
When you access this website, TADL processes the information categorized in (i) below, for the purposes and legal basis described in (ii) below.
(i) Categories of Information
- IP address
- Cookie identifiers and other similar online identifiers
- Browsing history (including pages viewed, date and time of access, and length of stay)
- Device and usage environment information (such as browser type and operating system)
(ii) Purposes and Legal Basis
If you browse this website, we process the information (including personal information) described above.
We also use cookies and similar technologies as listed below.
The processing of personal information relating to strictly necessary cookies is carried out for the purposes of the legitimate interests pursued by TADL in providing the appropriate functions of the website, as well as ensuring its secure operation and improvement.
The processing of personal information relating to performance cookies is carried out for the purposes of the legitimate interests pursued by TADL in understanding website usage and improving its services.
In addition, we may use media/external content to provide embedded content such as videos. Such content is disabled by default and is only activated if you decide to use it, thereby providing your consent.
| Category | Service Used |
Purpose | Details | Provider (Domain) |
Retention Period |
Opt-out Method |
|---|---|---|---|---|---|---|
| Strictly Necessary Cookies |
- | Provision of basic website functionality, stability, and security | Used to maintain sessions and ensure stable and secure website operation, including through load balancing and security measures | Technical Audio Devices Laboratories, Inc. (technicalaudiodevices.com / tad-labs.com) | As long as the session is maintained or as configured by server or infrastructure settings | Disable cookies-through browser settings |
| Performance Cookies |
SiteMetrix | Understanding and improving website usage | Used by SiteMetrix to statistically understand website usage (such as pages viewed and number of accesses). This information is not used for the purpose of directly identifying individuals but is used for statistical analysis. | BMX Inc. (bmmetrics.com) |
As long as necessary for analytics purposes | Opt-out methods provided by the service provider or browser settings |
| Media / External Content |
YouTube (Google services) |
Provision of external media content | Used to display embedded YouTube videos. To increase the protection of your data when visiting our website, the YouTube content is integrated into the page in "privacy enhanced mode." When you take action to use the relevant content, the provider may use such information for analytics or advertising purposes. | Google LLC (youtube.com / google.com) | As determined by the service provider | Google Account settings or browser settings |
3. Recipients and Sharing of Personal Information
TADL shares the information set forth in Section 2 with the following recipients, in order to achieve the purposes described in Section 2.
(a) Pioneer Group Companies
TADL may jointly use personal information with its parent company, Pioneer Corporation (Japan), and other companies within the Pioneer group to the extent necessary.
The Pioneer group companies are listed at the following link.
Pioneer Group Companies
(b) Service providers
TADL may disclose personal information to service providers acting on its behalf, such as providers of server hosting, technical support, security, analytics, and other services related to the operation and management of this website, to the extent necessary.
(c) Third-party Service Providers (Embedded External Content)
TADL may share information with third-party service providers that provide embedded external content, such as video hosting services, to the extent necessary to provide such content.
(d) Law Enforcement and Legal Requirements
TADL may disclose personal information where required by applicable laws or regulations, legal processes, or lawful requests from public authorities.
(e) Business Transfers and Organizational Changes
TADL may disclose or transfer personal information in connection with a merger, acquisition, business transfer, corporate reorganization, or other similar transaction involving TADL.
4. International Data Transfers
TADL may transfer your personal information to the Pioneer group companies located outside the country where you reside, or to recipients listed in Section 3, in order to achieve the purposes described in Section 2. TADL takes appropriate measures to ensure an adequate level of protection of your personal information.
Regardless of the country where you reside, when TADL transfers personal information from Japan to countries outside Japan, such transfers are made in compliance with the requirements of the Act on the Protection of Personal Information of Japan, including the implementation of agreements or other measures required under such Act.
If you reside in the European Economic Area, your personal information will be protected by relying on the adequacy decision of 23 January 2019, No. 2019/419 between Japan and the EU (Article 45 GDPR) as long as it is valid. In case the adequacy decision does not apply, your personal information is transferred by entering into standard contractual clauses (Article 46 (2) GDPR) or by other appropriate safeguards provided by the GDPR (Chapter V GDPR).
If you have any questions about such transfer of personal information or wish to obtain a copy of related documents, please contact the relevant point of contact stated in Section 7.
5. Storage of Personal Information and Security Measures
TADL retains personal information as long as necessary to achieve the purposes of processing described in Section 2.
We implements appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, alteration, or disclosure. Such measures include the development and continuous improvement of information protection systems, education and awareness-raising activities for employees, access control to areas where personal information is processed and to personal information itself, and the implementation of anti-virus software and other information security measures.
6. Your Rights Regarding the Processing of Your Personal Information
Depending on the country where you reside, you may have certain rights about your personal information. Those rights include, but are not limited to, the right of access, the right to rectification, and the right to erasure.
If you reside in any country in the EEA, the U.K. or Switzerland, under the GDPR, UK GDPR or Swiss Federal Act on Data Protection, you have the right to request from TADL access to, rectification or erasure of, or restriction of processing concerning, your personal information. Furthermore, you have the right to data portability, the right to object to processing of your personal information, the right to lodge a complaint with a supervisory authority, and the right to request disclosure of the basis of the relevant legitimate interests.
You also have the right to lodge a complaint with the data protection authority of your country.
Regardless of the country where you reside, TADL will appropriately respond to such requests from you for the exercise of rights in accordance with applicable laws and regulations.
During the relevant procedures, we may request you to submit identification documents to verify your identity in addition to the information relating to TADL’s products, etc., or make other similar requests. For inquiries concerning your rights and the method to exercise your rights, and any other inquiries relating to this Policy, please contact:
7. Contact Details and Information
By letter to Technical Audio Devices Laboratories, Inc. Personal Information Secretariat: Bunkyo Green Court, 2-28-8, Honkomagome, Bunkyo-ku, Tokyo, 113-0021, Japan
By the contact form on our website:Contact Us
8. Information Concerning Children
This website to which this Policy applies is intended for general users who are adults and is not intended for use by children.
TADL will not knowingly collect personal information from children under the age of 16 online.
“Child/children” used herein includes children under the age of 16. The age requirement to be treated as a child may differ depending on the country where the children reside. Children may be granted the right to withdraw or revoke their consent, or request deletion of their personal information, through persons with parental authority, guardians, etc. or other lawful agents of the relevant children, under the laws and regulations of the relevant country. Please contact the relevant point of contact described in Section 7 to exercise these rights or make inquiries.
9. Amendment to This Privacy Policy
This Privacy Policy may be amended from time to time in accordance with the business circumstances of TADL. Any amendment to this Privacy Policy will be posted and displayed on the websites of TADL, and become effective on the effective date or notification date thereof.
Revision History:
Revised: 01/09/2026 (Last update date)